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FAQ
How do I know my interpreter is
qualified?
How will Fluent help
me provide effective communication?
Does Fluent protect
the confidentiality of the information that is translated or
interpreted?
What do I need to do
to begin using the services from Fluent?
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How do I know
my interpreter is qualified?
Are you able to assess the skills of your
interpreter? What is their experience? Just because someone once
learned some sign language or is from another non-English speaking
country doesn’t mean they are a qualified interpreter. A qualified
interpreter has been trained in the skill of interpreting or
translating and has documented experience.
All Fluent interpreters have proven and documented
credentials and are trained in the field of interpreting. In addition,
all Fluent on-site interpreters are managed and monitored by the
Director of Interpreting and Translation who is a nationally-certified
American Sign Language interpreter with more than 22 years of
interpreting experience. All Fluent staff interpreters receive
specialized training to enhance and improve their skill set in an
effort to maintain the highest levels of qualification.
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How
will Fluent help me provide effective communication?
Fluent can assist
you with whatever needs you might
have. If you need on-site interpreting, Fluent can provide Spanish or
American Sign Language interpreters, often in less than 60 minutes.
Since Fluent has the largest staff of interpreters in the
Southeast, we
have been able to cover more than 98% of the on-site interpreting
requests we have received since 1994.
If you have a brief meeting, Fluent telephone
interpreting can help you communicate effectively. In less than 45
seconds, any day, any time, you can have an interpreter available in
over 180 different languages at a cost you can afford. Even if you have
a staff interpreter, Fluent telephone interpreting services can serve
as a back-up when you need some extra help.
Fluent can also provide video interpreting for
instances when emergency services need to be provided in less than 15
minutes. Imagine having access to a nationally-certified ASL
interpreter anytime just by making one call and pushing the “on”
button. Fluent can make it happen!
Fluent document translations can take the guesswork
out of whether your forms or instructions are being understood. Since
Fluent translations are read and proofread a minimum of three times,
you can be sure that your words are accurate and represent the message
you want to convey.
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Does
Fluent protect the confidentiality of the information that is
translated or interpreted?
All interpreting and translating services from
Fluent are maintained in the strictest confidence. Whether it is
sensitive legal or medical information, Fluent adheres to the
industry’s leading organization’s standards and respects the
confidentiality of all communication.
What
do I need to do to begin using the services from Fluent?
Contact Jim Pfeiffer,
our Vice-President of Sales for a personal consultation and for more
information.
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